If you expect your staff to be successful at collecting, you want to make sure they are well trained. Collectors that are not well trained will have little success and can pose a risk if they do not understand what laws they are required to follow. A well-trained collection staff will minimize your risk and potential losses. It will also improve morale because of increased confidence and success. CCS provides training in the following areas:
CCS also conducts Webinars as part of our continuing training.
"We have been using CCS for over twenty years in our dental practice and have never had a complaint from our patients. They are professional and always stay in touch regarding our accounts and whether our policies conform to law." MORE
Dr. M., CEO of large dental group