Follow-up is the key to any successful billing and collections program. Lack of follow-up can have a negative impact on your cash flow. Early out programs increase cash flow by giving your accounts more attention earlier in the billing cycle.
Notice series and follow-up procedures are designed to mirror your in-house collection policies. CCS is completely transparent and acts as your billing department. Slow paying accounts receive greater attention, which improves cash flow and decreases bad debt write-off.
"I used to spend eight hours per week—sometimes 12—managing our collections activities. ... Thankfully I was able to persuade my manager to outsource this work to CCS." MORE
Ernest P.,
Customer Service supervisor of utility company