Certified PPMS

Professional Practices Management System

Credit Consulting Services, Inc., is accredited in an industry specific quality assurance certification program, Professional Practices Management System (PPMS) through The Association of Credit and Collection Professionals (view .pdf Press Release).

PPMS is a management system for collection agencies based upon developing, implementing and adhering to a set of industry-specific professional practices and policies. The required foundational training session teaches participants about the 18 basic elements of a PPMS and how to develop company manuals, procedures and work instructions to support the PPMS.

PPMS Certification: A Powerhouse of Efficiency

• Increased efficiency for better customer service
• Improved data security and physical security
• Improved solutions to compliance issues
• Enhanced disaster recovery
• Effectively trained staff
• Client satisfaction continuously measured
• Quick resolution of client services issues
• Company-wide commitment to quality assurance
• Documented procedures for consistent performance

 

Contact us now, to see what a certified agency can do for you!

 

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